Modern business relies heavily on technology, yet many small and medium businesses (SMBs) overlook one of the simplest ways to reduce costs, enhance security, and prevent IT emergencies: IT Asset Lifecycle Management (ALM). Think of ALM as adulting for your tech—and it’s more than just keeping track of who has what laptop.
When Windows 10 reaches its end-of-life (EOL), Microsoft will stop providing security updates, technical support, and bug fixes for the operating system that currently powers approximately 60% of business computers worldwide.
Small businesses are the backbone of local economies—but many face an uphill battle when it comes to technology. With lean teams, limited budgets, and mounting expectations from customers and stakeholders, small companies must navigate a landscape where the right tech choices can mean the difference between growth and stagnation.
At Datacate, our help desk services ensure businesses experience minimal disruptions while maximizing productivity. For this article, we analyzed last year’s support tickets to gain insights into the challenges companies face. This breakdown highlights the key issues and allows us to compare them against national benchmarks and offer actionable solutions to minimize IT-related disruptions.
Evaluating the Total Cost of Ownership (TCO) is essential to understanding the full financial impact of IT investments over time. This guide will help small business owners assess the long-term costs and benefits of IT infrastructure investments, with a particular focus on support and maintenance as key factors in the TCO calculation.
Connect
Subscribe
Join our email list to receive the latest updates.