Scenario: your new hire just clicked on that suspicious email. Again. It’s their second week, and they’re already the third person this month to nearly hand over company credentials to a phishing scam. Sound familiar? You’re not alone, and the solution isn’t more stern warnings about cybersecurity. It’s about building a proper IT boot camp that sets your team up for success from day one.
Let’s be honest: the old advice regarding good password practices is no longer sufficient. You know the drill: “use a mix of uppercase, lowercase, numbers, and symbols” and “change your passwords every 90 days.” Modern cyber threats have evolved way past what traditional password rules can handle.
At Datacate, our help desk services ensure businesses experience minimal disruptions while maximizing productivity. For this article, we analyzed last year’s support tickets to gain insights into the challenges companies face. This breakdown highlights the key issues and allows us to compare them against national benchmarks and offer actionable solutions to minimize IT-related disruptions.
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