When Windows 10 reaches its end-of-life (EOL), Microsoft will stop providing security updates, technical support, and bug fixes for the operating system that currently powers approximately 60% of business computers worldwide.
Small businesses aren’t just on cybercriminals’ radar – they’re in the crosshairs. According to recent cybersecurity reports, 43% of all cyberattacks specifically target small businesses, with ransomware becoming increasingly prevalent.
Small businesses are the backbone of local economies—but many face an uphill battle when it comes to technology. With lean teams, limited budgets, and mounting expectations from customers and stakeholders, small companies must navigate a landscape where the right tech choices can mean the difference between growth and stagnation.
A single cyber incident can do lasting damage to your business operations, finances, and reputation. In fact, according to recent industry research, the average cost of a data breach for small and mid-sized businesses now exceeds $200,000—enough to put many companies out of business entirely.
At Datacate, our help desk services ensure businesses experience minimal disruptions while maximizing productivity. For this article, we analyzed last year’s support tickets to gain insights into the challenges companies face. This breakdown highlights the key issues and allows us to compare them against national benchmarks and offer actionable solutions to minimize IT-related disruptions.
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