Shadow IT refers to any hardware, software, or cloud application that employees use without the knowledge or approval of your IT team. According to Cisco research, 80% of employees use unauthorized technology at work. That means four out of five of your team members are likely using tools that exist completely outside your security and oversight.
When you first sign up with a managed IT services provider (MSP), things will usually go well. Tickets get resolved, systems hum along, and you no longer need to sweat the technical details. But as your business grows and your needs evolve, what was once a perfect fit can start to feel a little… tight.
Some of your most significant vulnerabilities may be sitting right beside you. Insider threats—security risks that originate from within your organization—account for nearly 34% of all data breaches, yet remain significantly underaddressed by small businesses.
For decades, businesses approached IT support with a simple equation: when something breaks, fix it and pay accordingly. While this reactive model was once the standard, today’s complex digital landscape demands more. Enter outcome-based managed IT services, a transformative approach that’s reshaping how businesses view technology support.
Small businesses aren’t just on cybercriminals’ radar – they’re in the crosshairs. According to recent cybersecurity reports, 43% of all cyberattacks specifically target small businesses, with ransomware becoming increasingly prevalent.
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