When most business owners think about IT disasters, they picture sophisticated hackers breaking into their systems or servers crashing from hardware failures. But here’s a reality check that might surprise you: 95% of data breaches in 2024 were tied to human error. The biggest threat to your business is probably sitting at a desk in your office right now.
At Datacate, our help desk services ensure businesses experience minimal disruptions while maximizing productivity. For this article, we analyzed last year’s support tickets to gain insights into the challenges companies face. This breakdown highlights the key issues and allows us to compare them against national benchmarks and offer actionable solutions to minimize IT-related disruptions.
Cybersecurity threats are more prevalent than ever in the Internet-centric business environment. Small businesses, often seen as easy targets by cybercriminals, must prioritize security to protect their operations, customer data, and reputation. One of the most effective ways to mitigate cyber threats is by fostering a culture of cybersecurity awareness among employees.
In today’s data-driven world, small businesses must navigate an ever-growing sea of information. From customer records and financial data to emails and employee files, managing this data effectively is critical for compliance, efficiency, and growth. A well-crafted data retention policy is one of the most essential tools in this effort.
Understanding how employees spend their time on computers is critical for optimizing productivity and ensuring the right tools and workflows are in place. Business computer users rely on their workstations for everything from communication to data analysis, making these devices indispensable to modern operations. But what does an average workday look like for these users? Let’s delve into the breakdown of activities and their corresponding time allocations.
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