It seems reasonable to assume that you should not hate your business IT provider, but the sad reality is that many people view despising their company’s IT service as a norm. This is a shame – having a good relationship with your business IT provider is key to getting the most out of your technology investments.
IT is a crucial part of any organization, but it’s only fully effective when it’s used proactively. Many companies only communicate with their IT department when there is a problem. This exposes one of the primary bottlenecks in the relationship between business and IT: limiting the use of IT to repair services, commonly known as “break/fix.”
Why do some companies seem to have the same IT issues repeatedly? Is it because companies are not learning from their mistakes? Or is it because their IT department is not doing its job correctly? To find out why companies repeatedly have the same IT issues, we need to assess the root of the problem.
Data breaches can have a devastating effect on businesses, both large and small. In addition to the financial impact, they can also damage a company’s reputation and cause the loss of customers. Should businesses invest in cyber insurance in the face of these ever-increasing costs?
Hidden business IT costs can significantly impact a company’s bottom line. In order to make informed decisions about their IT investments, businesses need to understand all of the expenses associated with running their IT department. For companies that don’t understand the full extent of their IT spending, hidden costs can add up without businesses even noticing.