It seems reasonable to assume that you should not hate your business IT provider, but the sad reality is that many people view despising their company’s IT service as a norm. This is a shame – having a good relationship with your business IT provider is key to getting the most out of your technology investments.
IT is a crucial part of any organization, but it’s only fully effective when it’s used proactively. Many companies only communicate with their IT department when there is a problem. This exposes one of the primary bottlenecks in the relationship between business and IT: limiting the use of IT to repair services, commonly known as “break/fix.”
Why do some companies seem to have the same IT issues repeatedly? Is it because companies are not learning from their mistakes? Or is it because their IT department is not doing its job correctly? To find out why companies repeatedly have the same IT issues, we need to assess the root of the problem.
Outsourcing your business IT operations can offer various benefits, including improved efficiency, cost savings, and increased scalability. When done correctly, outsourcing IT can provide your business with the infrastructure it needs to succeed without the added expense and administrative burden of managing that infrastructure in-house.
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