Do you ever find yourself struggling to keep a stable Internet connection? Does your browser often say “server not found” or “Internet disconnected?” If so, you’re not alone. Many people experience this problem daily. In this blog post, we will discuss why your Internet connection drops and how to fix it.
The top reasons you’ll get disconnected from the Internet are:
- Your computer is too far away from the WiFi router (poor signal strength)
- Wireless interference
- There are too many devices connected to the router
- The router is turned off or not working properly
- Your router is out of date
- Your modem is not connected to your Internet provider
- You have a bad cable somewhere
- Your Internet speed is too slow
- The Internet service is down
- You are using the wrong network settings
- Your firewall is blocking your Internet connection
- Your computer is infected with a virus
Let’s look at each of these to see what can be done.
Your computer is too far away from the WiFi router (poor signal strength)
If your computer is too far away from the WiFi router, you’ll likely experience a poor signal strength. This can cause your Internet connection to drop or disconnect. The best way to fix this problem is to move your computer closer to the WiFi router. You can check the signal’s strength by looking at the WiFi icon in your system tray. If the signal is weak (i.e., less than 1/2 maximum strength), you may want to try moving your computer closer to the router. If either of these approaches fixes the problem, but you prefer not to relocate anything permanently, look into obtaining a WiFi extender to strengthen the signal wherever you need.
Another reason you may lose your WiFi Internet connection is wireless interference. If there are other devices (such as microwaves, cordless phones, and Bluetooth devices) that emit radio signals near your computer or WiFi router, they can cause interference and disrupt the signal. Try turning off these devices or moving them further away from your router or computer to fix this problem.
There are too many devices connected to the router
If there are too many devices connected to the router, it may cause a decrease in speed that could lead to an unstable Internet connection or even make it look like you are offline. To fix this problem, you’ll need to disconnect some of the connected devices to the router. Most routers have a web interface or a mobile app for management – check that to see a list of connected devices. If there are more than a dozen devices, you may want to try disconnecting some of them.
If you see a device you don’t recognize, like a computer that you know is not yours, some unauthorized device may steal your bandwidth. In this case, you may want to reboot your router to kick off all users, then check the security settings of your WiFi network – consult your router’s manual for the steps to do this.
The router is shut off or not working properly
If the router is turned off, not working correctly, or unresponsive, you’ll lose your Internet connection. The best way to fix this problem is to turn on or reboot the router and make sure it’s connected to the Internet (or to your modem if that is a separate device). If it’s not connecting, you may need to restart both devices. Most routers have a web interface or a mobile app for management that will let you check the device’s connection status and see if any error messages are present.
Your router is out of date
Your router hardware or firmware could be old or out of date, and that could cause Internet connection issues. If your router firmware is outdated, you’ll need to update it. Check the support website of your router’s manufacturer for instructions on how to do this. If your WiFi router is very old, it may be using wireless Internet standards that are slower than modern standards and are not as secure. In this case, you may want to consider purchasing a newer router model.
Your modem is not connected to your Internet provider
While your router handles network traffic to/from your computer and other devices, your modem provides the gateway for Internet access. If your modem is not connected to your Internet provider, you will be offline, even if your router is up and running. The best way to fix this problem is to check all of the cables connecting your modem to your Internet provider and make sure they are plugged in tightly. Once that has been verified, you’ll want to check that your modem can negotiate an Internet connection successfully.
If it’s been a while since you have power cycled the modem, try shutting it off or disconnecting power, wait a minute, reconnect it, and wait another five minutes before checking if you are online. If you still can’t connect, you may need to contact your ISP for help troubleshooting the issue.
You have a bad cable somewhere
If you have a bad cable somewhere, it can cause your Internet connection to drop or disconnect, especially if it is an Ethernet cable on a switch or similar device that provides you with a wired Internet connection. Check all cables to make sure they are plugged in correctly and that there are no loose wires, frayed or damaged cables, etc. If you find a problem with a cable, replace it and see if that helps.
Your Internet speed is too slow
Another reason your Internet connection may drop or seem offline is an excessively slow Internet connection. This can be caused by an outdated router, too many connected devices, or a problem with your Internet service provider. It’s also possible that your needs have outgrown your current Internet service plan.
Try running a speed test if you think your Internet speed is too slow. If the test results are lower than what you’re expecting, you’ll want to contact your ISP. They may be able to help you troubleshoot the problem or may need to send a technician to your home.
Your Internet service is down
If your Internet connection is down, it could be that your ISP is having an outage in your area. This can be caused by many factors, including weather, a problem with your ISP’s network, or scheduled maintenance.
The best way to find out if your Internet service is down is to contact your ISP. They will be able to tell you if there are any known outages in your area and may be able to help you troubleshoot the problem. Most ISPs have an automated telephone number to call to get any network status alerts.
You are using the wrong network settings
If you are using the wrong network settings, it can also cause your Internet connection to drop or disconnect. For example, if you have set up a static IP address on your computer when it should be using DHCP, or if you have set your DNS server to the wrong address, it can cause problems.
If you think your network settings may be causing problems, try resetting them to the defaults and see if that helps. Here’s how to do that in Windows and macOS. You can usually find the default settings in your router’s documentation or on the support website of your router’s manufacturer.
Your firewall is blocking your Internet connection
If you have a firewall enabled on your computer, it may be blocking your Internet connection. This can happen if the firewall is not configured correctly or too many rules in the firewall’s ruleset.
If you think your firewall may be causing problems, try disabling it and see if that helps. Here’s how to do that in Windows and macOS. If it does, you’ll want to go through the firewall’s settings and make sure it is configured correctly. You can also try adding an exception for your Internet connection.
Your computer is infected with a virus
If your computer is infected with a virus, it may be causing your Internet connection to drop or disconnect. This is because viruses can cause all sorts of problems, including making changes to your network settings or blocking your Internet connection.
If you think your computer may be infected with a virus, the best thing to do is run a virus scan. If the scan finds any viruses, it will remove them and hopefully fix the problem. Popular Windows antivirus programs include Avast, Kaspersky, and AVG. Popular options for macOS include Avast and Malwarebytes.
These are some of the most common reasons your Internet connection may drop or disconnect. By troubleshooting the problem and trying different solutions, you should be able to get your Internet connection back up and running in no time. Please share this article with your friends and family if you found it helpful!